RCN Technologies Selected as POTS Transformation Provider for Major Washington State Government Department
Knoxville, TN — November 3, 2025 — RCN Technologies, a national leader in managed wireless voice and data transformation solutions, has been selected as the POTS replacement provider of choice for a major Washington State government department following a competitive evaluation and proof-of-concept (POC) period.
After extensive testing, field validation, and technical scrutiny, RCN’s POTS Link solution was chosen based on its proven code compliance, solution architecture, 24×7 managed support, and superior field performance. Additionally, POTS Link’s availability under the NASPO ValuePoint contract played a key role in enabling a compliant and simplified procurement pathway for the State of Washington.
This award represents a banner win for RCN Technologies, establishing POTS Link as a trusted, state-approved solution for all Washington government agencies—including state departments, public universities, school districts, and local municipalities—as they work to replace aging analog copper infrastructure in response to nationwide POTS line retirements.
“Our team welcomes the rigor that comes with public sector POCs,” said Reed Perryman, Vice President of Sales & Marketing at RCN. “We have total confidence in how POTS Link performs under scrutiny because it’s built on a foundation of strong product design, code compliance, and RCN’s wireless engineering DNA. Coupled with our dynamic field team and 24×7 support, our performance in proof-of-concept environments consistently earns the trust of agencies and institutions that depend on mission-critical connectivity.”
RCN’s approach to modernization centers around removing complexity and risk for IT and facilities teams through fully managed, turnkey delivery. From initial design and pilot validation to deployment and ongoing monitoring, RCN ensures all POTS transformation projects meet or exceed the standards outlined in GSA EIS Guidance Section 5 (Advanced E911) and Section 6 (Solution Architecture), as well as applicable NFPA, UL, and ASME life-safety codes.
By partnering with the State of Washington, RCN continues to expand its footprint as a trusted national POTS transformation partner serving education, government, and enterprise sectors.
🏢 About RCN Technologies
RCN Technologies is a national managed solutions provider specializing in wireless connectivity, network modernization, and POTS replacement. As an Ericsson Cradlepoint Elite Partner and multi-carrier integrator, RCN delivers enterprise-grade LTE and 5G solutions engineered for compliance, reliability, and ease of management.
By: Reed Perryman — VP of Sales & Marketing, RCN Technologies
Reed Perryman is VP of Sales & Marketing at RCN Technologies with 10 years of experience in POTS line replacement for government agencies, K–12 school districts, and critical infrastructure. He specializes in POTS replacement strategy, GSA procurement, NFPA 72 compliance, and the FCC copper retirement framework.
Checklists & FAQs
Government POTS Transformation Deployment Checklist
| Government POTS Transformation Deployment Checklist | |
|---|---|
| Complete a full POTS line inventory across all department sites | Document each line’s function, location, connected device, and carrier — include fire, security, and elevator lines |
| Confirm procurement authority and contract vehicle | Identify whether deployment can proceed under existing GSA, state cooperative, or sole-source authority |
| Obtain department IT and facilities sign-off | Coordinate approvals from IT, facilities management, and departmental leadership before deployment begins |
| Establish a phased deployment schedule by site priority | Prioritize high-risk or high-cost sites first — then execute site waves with a dedicated project manager |
| Coordinate with building managers for installation access | Schedule cellular gateway installation with minimal disruption to department operations |
| Confirm cellular coverage at each government facility | Run pre-deployment signal surveys — especially in secure or shielded buildings that may require external antennas |
| Validate life-safety line function post-installation | Test fire alarm communicators and elevator emergency phones at each site after POTS Link installation |
| Document cost savings and generate ROI report | Capture per-line cost reduction and share savings data with leadership and finance as proof of program value |
Frequently Asked Questions
How did RCN Technologies deploy POTS replacement across a major Washington State government department?
RCN Technologies conducted a full POTS line audit for the department, identified all legacy copper lines across multiple facilities, and deployed POTS Link cellular WAN gateways at each site. The engagement was structured as a turnkey managed service — RCN handled procurement, hardware provisioning, on-site installation, and ongoing monitoring under a single managed service agreement.
What procurement path did the Washington State agency use to award RCN Technologies the contract?
The engagement was structured using an existing cooperative or state procurement vehicle, allowing the agency to move quickly without a full competitive RFP. Government agencies seeking to replicate this approach should contact RCN Technologies to confirm current contract vehicle availability.
How does POTS Link handle government facilities with secure or shielded buildings?
In facilities where interior cellular signal is limited due to shielding, POTS Link deployments incorporate external directional antennas and signal distribution to deliver reliable connectivity inside secure spaces. RCN Technologies performs a pre-deployment signal survey to identify and resolve coverage challenges before installation begins.
What ongoing support is included after a government POTS replacement deployment?
All POTS Link managed service deployments include 24/7 network monitoring, remote diagnostics, and proactive hardware replacement as part of the monthly service. Government clients receive a dedicated account manager and access to a support team experienced in public sector deployment requirements.
Speak with a POTS Replacement Specialist
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