POTS LINK
Replace all your outdated Plain Old Telephone Service (POTS) lines with one fully managed, cost-saving solution. RCN’s POTS Link provides the wireless data connectivity, expert installation, and 24/7 support you need to modernize critical phone lines without hassle.
Why Choose a Modern POTS Line Replacement?
Transition to Digital
Upgrade deteriorating copper lines to a secure wireless connection.
Greater Visibility
Monitor line status in real time from anywhere through a simple cloud dashboard.
Professional Installation
Rely on certified experts to deploy your replacement solution quickly and correctly, with no disruption to operations.
Why POTS Lines are Failing Modern Operations
Traditional POTS lines have become unsustainably expensive, unreliable, and obsolete. Many organizations are now shocked by monthly bills of hundreds of dollars per line – we’ve seen businesses paying over $1,000 per month for a single analog phone line. On top of the cost, these old copper lines lack modern features and require manual upkeep.
The Problem
Skyrocketing Costs: Every month you’re pouring money into 20th-century phone technology. In some areas, POTS rates have spiked 300%+, draining budgets that could be better spent elsewhere.
No Remote Management: Those analog lines don’t tell you if they’re working – someone has to physically check each one. Large campuses (universities, hospitals, municipal buildings) waste countless hours sending staff to verify dial tones on elevators, alarms, fax machines, etc. One missed outage on a life-safety line (like a fire alarm or elevator phone) could lead to fines or liability if an emergency call fails.
Unreliable Aging Infrastructure: Copper phone networks are decades old. Lines can crack, go noisy, or fail without warning – and telecom providers aren’t rushing to fix them. If an elevator emergency phone or security system line goes down, how will you know? And what happens when it’s needed most?
Carriers Abandoning POTS: Major telecom providers are actively retiring support for analog lines. The FCC’s 2022 deregulation order gave them the green light to sunset POTS in favor of digital networks. As a result, traditional phone lines are being shut off or left with minimal maintenance. Every day you stay on POTS is borrowed time before service might drop entirely.
In short, POTS lines are a ticking time bomb – escalating costs, no visibility, increasing failure risks, and an imminent phase-out. It’s no wonder forward-thinking IT directors are urgently seeking POTS line replacement options that can eliminate these headaches.
Aging copper telephone lines can no longer keep up with modern demands. Businesses face rising costs and reliability risks as providers phase out POTS infrastructure.
The good news? You don’t have to settle for these problems. You have options. It’s time to replace POTS lines with a solution built for today’s needs.
2025 POTS Line Replacement Guide
POTS lines (Plain Old Telephone Service) have been the backbone of voice communication for over a century. But due to rising costs and dwindling support, businesses are seeking more efficient and cost-effective alternatives.
In 2020, the FCC issued Order 20-152, officially starting the countdown to the end of analog lines. Since then, service has become more expensive, unreliable, and harder to support.
If your business still depends on copper, now’s the time to make the switch.
We Believe You Deserve
Connectivity Without Compromise
Reliable Lines That Stay Online and Under Your Control
RCN’s POTS Link delivers exactly that. It’s an all-in-one POTS replacement solution that frees you from the burdens of analog phone service. Instead of patching outdated lines, transform them – and your operations – with a wireless, fully managed service that simply works. With POTS Link, you get a comprehensive upgrade that slashes costs and boosts reliability, all in one package. It delivers:
RCN’s POTS Link delivers exactly that. It’s an all-in-one POTS replacement solution that frees you from the burdens of analog phone service. Instead of patching outdated lines, transform them – and your operations – with a wireless, fully managed service that simply works. With POTS Link, you get a comprehensive upgrade that slashes costs and boosts reliability, all in one package. It delivers:
Up to 8 Lines, 1 Box
Replace up to 8 separate POTS lines (including fire alarm and elevator phone circuits) with a single POTS Link device. Instantly consolidate complex line infrastructure at an 8:1 ratio, cutting down on maintenance and wiring clutter.
40-60% Cost Savings
Save on telecom expenses by nearly half (on average 40–60%) when you migrate off analog lines. Many customers find the new solution pays for itself in monthly savings alone. Use our POTS Line Replacement Calculator to estimate how much your organization could save by switching.
Wireless & Carrier-Agnostic
POTS Link uses secure cellular data instead of copper, tapping into the strongest 4G/LTE or 5G networks available. It works with all major carriers – AT&T, Verizon, T-Mobile, U.S. Cellular – so your lines run on the best signal at your location. Built-in failover capabilities can automatically switch carriers or use backup signals to keep critical lines alive during outages.
Remote Monitoring
Get full visibility into your line status from anywhere. A unified cloud dashboard lets you see which lines are online or if any need attention – no more sending technicians onsite for routine checks. If there’s an alert (for example, a down line), you’ll know immediately and can even open a support ticket online for rapid resolution.
Because emergencies don’t wait – and neither should your phone lines. You deserve communications that work when it counts, not outdated lines that fail at the worst time.
Advanced E911 Compliance
GSA’s Guidance: E911 Is a Must-Have
The GSA’s Enterprise Infrastructure Solutions (EIS) contract makes it clear in Section 5: any POTS replacement used must include advanced E911 functionality. Specifically, the solution must:
Associate a valid physical address with each VoIP endpoint
Support Kari’s Law, ensuring direct 911 dialing without the need for prefixes and sending notifications when a 911 call is made
Comply with RAY BAUM’s Act by transmitting “dispatchable location” details (e.g., floor, suite, or room number) to first responders
Without these features, your organization is not meeting the baseline expectations for a compliant, life-safety-ready voice service.
Non-Compliance Risks
Any organization, including those operating public facilities like schools, administrative buildings, and emergency shelters—face serious risks if E911 is not properly implemented:
Delayed emergency response: Inability to pinpoint caller location can cost lives
Regulatory exposure: Non-compliance with Kari’s Law and RAY BAUM’s Act can lead to liability or funding risk
Failure of building inspections: Life-safety code compliance often depends on functional emergency communication lines
Loss of trust: Users expect systems to work—especially in emergencies
Our Commitment to You
Rock-solid connectivity. Zero guesswork. Always on.
Pro-Grade Performance
RCN’s POTS Link is built on industry-leading equipment and is the only POTS replacement approved on the U.S. GSA Schedule for federal purchasing
Ready When You Are
Our expert installation team deploys your wireless solutions fast, drawing from our extensive inventory for rapid delivery. Our skilled technicians arrive fully prepared to optimize your setup to achieve peak performance.
Always-On Reliability
We design your POTS replacement with redundancy and resiliency in mind. The system supports dual-carrier failover for emergency lines (e.g. 911 calls), battery backup options, and ongoing firmware updates to stay secure and stable.
RCN delivers this solution as a turn-key service. That means one partner and one point of contact for everything: hardware, data plan, carrier setup, install, and support. You avoid juggling multiple vendors or being stuck on hold with big telcos. We make replacing POTS lines easy – and we take pride in doing it right.
Industries We Serve
We don’t just ship hardware. We solve problems—end to end.
RCN’s POTS Link is already empowering organizations across a range of industries to cut costs and improve reliability. From healthcare to education and beyond, our team has the expertise to meet your needs in any environment:
Healthcare
Always-on lines for life-critical communications. Hospitals and clinics use POTS Link to ensure their fire alarm panels, emergency phones, and patient call systems stay online with guaranteed connectivity – all while significantly reducing monthly phone bills that strain their budgets.
Education
Smart, safe campuses on modern networks. Schools, colleges, and universities replace dozens of old copper lines (for elevators, alarm systems, PA systems, etc.) with one centralized solution. POTS Link not only cuts costs for school districts, but also provides remote monitoring so IT staff can verify every alarm across campus at a glance
Libraries
Connecting community spaces with confidence. Public libraries and cultural centers often rely on analog lines for security systems, fire alarms, and internal phones. POTS Link helps these institutions modernize affordably – improving the reliability of their safety systems and eliminating surprise analog phone charges, so more of the budget can go toward community services.
Municipal Government
City infrastructure, modernized. Local governments use our POTS line replacement to upgrade critical systems in town halls, police and fire stations, and public works facilities. Whether it’s an elevator emergency phone in a courthouse or alarm lines in city offices, we provide a unified, secure wireless solution that keeps every department connected and compliant (and stops the bleed of paying for old phone circuits).
Property Management
Reliable lines for residents’ safety. For mid-rise and multi-unit property managers, nothing is more important than tenant safety and satisfaction. POTS Link replaces legacy elevator call box lines, entry gate intercoms, and fire panel connections with a simplified, centrally managed service. You get instant insight into line status across all your properties and the peace of mind that emergency calls will go through – all while slashing the exorbitant fees charged by legacy phone companies to service each building.
Our Customers
Frequently Asked Questions
What Are POTS Lines?
POTS Lines (Plain Old Telephone Service) are traditional analog phone lines that have been used for voice communication for decades. These lines operate using copper wires and are commonly connected to elevator call boxes, fax machines, and older security alarms.
How Does POTS Line Replacement Work?
Our solution connects to your 66 block, and can convert up to 8 POTS lines with a single kit. POTS Link then converts the physical connection of the lines into a wireless connection using cellular data. This improves the reliability of your lines and allows you to monitor lines remotely using our online portal. For locations with poor cellular signal, we can attach an external antenna to ensure your lines have adequate signal strength.
Why Are POTS Lines Going Away?
The FCC’s POTS deregulation order took effect on August 2nd, 2022. This mandate ordered the sunsetting of analog POTS lines in a hope to encourage businesses to transition to modern wireless solutions.
What Are the Benefits to Replacing My POTS Lines?
Due to the FCC’s order, the cost of standard POTS lines has skyrocketed. We’ve seen customers that pay several hundred dollars for a single line each month. Our solution can help you lower your telecom bill by 40% – 60% on average. Plus, because POTS Link is connected via cellular data you can monitor the status of your lines remotely. That means the days of sending teams to manually check each individual line are gone!
What Does "Managed Service" Mean?
POTS Link is sold as a managed service so you never have to worry about your copper lines again. There’s a lot that goes into replacing POTS lines, like a data plan, installation, monitoring, antennas, and more. Since we offer our solution as a managed service, we take care of all the moving parts for you – leaving you with a solution that simply works.
What Carriers Do You Support?
We support the primary American carriers including AT&T, Verizon, T-Mobile, and U.S. Cellular.
Educational Resources
What the FCC Copper Retirement Order Actually Says: A Line-by-Line Breakdown for Government POTS Users
The FCC Just Made It Easier to Shut Down Your POTS Lines. Here Is What Government Agencies Need to Do Now.
T-Minus 6 Days: What the FCC’s March 26 Vote on Section 214 Means for Every Organization Still on POTS Lines
Speak with a POTS Replacement Expert
Don’t wait for the next outage or another budget cycle of bloated phone bills. Take control of your communications today. Fill out the form below to request a consultation with one of RCN’s POTS replacement experts. We’ll assess your current POTS lines and show you exactly how we can help reduce your costs and eliminate your worries with our turnkey solution.
Not ready to talk yet? You can also calculate your potential savings in seconds using our free POTS Line Replacement Calculator. See for yourself how much you stand to save by cutting the copper cord!
Modernize your phone lines now – and ensure your organization’s critical systems are never left hanging. With RCN’s POTS Line Replacement, you get a solution that’s built to last, backed by experts, and designed to keep your world connected. Let’s replace those POTS lines and put you back in control. Fill out the form to get started on your POTS transformation today!
Request A POTS Replacement Quote
Fill out the interest form to request that one of our POTS replacement experts contact you to discuss how we can best support your organization’s connectivity needs.
