Keeping Customers Connected with Wireless Connectivity Solutions Since 2013
For 13 years, RCN has delivered two things extremely well: POTS line replacement and wireless connectivity for branches, vehicles and IoT. When wired connectivity fails, RCN is right there to keep you connected.
POTS ReplacementGet fire alarms, elevator phones and call boxes off retiring POTS lines.POTS Link moves life-safety lines to managed cellular, with the hardware, carrier service, install and 24/7 support in one service.Explore POTS Link 
Wireless WAN5G and LTE for every branch, vehicle and device.Primary 5G, failover, fleet and IoT. We pick the OEM and carrier, install it and watch it around the clock.Explore Wireless WAN 
Pop-Up Network KitA working network anywhere, in about 90 seconds.Deployable 5G or Starlink in a rugged case for incident command, elections, events and any site without a network.Explore the kits 
13 years of keeping critical networks up and running.
RCN Technologies is a Knoxville, TN wireless networking services provider serving governments and businesses across the country. We are more than a reseller. Our experienced team leverages over a decade of wireless OEM, carrier, industry, and analog networking experience to identify and resolve the network connectivity gaps plaguing your business today.
POTS line replacement that keeps your current infrastructure online
Carriers are retiring POTS lines and raising the price of the lines still running. POTS Link replaces the service so your existing equipment keeps working, with RCN managing the connectivity and ongoing support.
Fire alarm systems, elevator phones, access controls and emergency phones are still dependent on aging POTS lines.
POTS replacement for government, schools and the buildings that can't go offline.
Our biggest projects span dozens of buildings and hundreds of lines. We plan around your inventory, your deadlines and your compliance rules.
Higher education
Emergency phones, elevators and fire panels across academic, housing and operations buildings.
Explore higher education
K-12 districts
Line inventories, summer install windows and life-safety requirements across every school.
Explore K-12
Government
Aging POTS lines, procurement rules and critical services across city, county and state government.
Explore government
Enterprise
One standard for analog lines and wireless across every property you manage.
Explore enterpriseWireless WAN for every branch, vehicle and device.
RCN partners with clients to modernize and optimize internet connectivity, often where wired solutions are unavailable, unreliable, or too expensive. We work with the top wireless router brands like Cradlepoint, Digi, and InHand to deliver connectivity in the branch, vehicle, and field.
Branch primary
5G as the main internet connection for branches, temporary sites and places where wired service is slow, costly or unavailable.
Failover
Automatic cellular backup that takes over the moment your wired internet drops, so registers, phones and systems stay up.
Vehicle
Routers, antennas and carrier plans for fleets, patrol cars, buses and mobile command vehicles.
IoT
Cellular connectivity for kiosks, signage, cameras, sensors and other connected equipment in the field.
Have a connection need? Set up a call with our wireless team today!
Talk to Our Wireless TeamRapidly deploy an enterprise wireless network at the push of a button.
The Pop-Up Network Kit leverages the best of cellular or satellite connectivity to deliver mission-critical connectivity where traditional network connections are not available.
Bring your own router. We build the rest.
Already standardized on a router? The Ready for Router kit gives you the rugged case, antenna and integration, built and tested so your router drops right in.
Support from people who know wireless and analog.
Our U.S.-based NOC watches your POTS Link gateways, routers and Pop-Up Network Kits around the clock, and often spots a problem before you do.
2x Ericsson Technical Excellence Partner of the Year (2023 and 2025)
Ericsson Enterprise Wireless Elite Partner2x Ericsson Technical Excellence Partner
Ericsson named RCN its Technical Excellence Partner of the Year in 2023 and again in 2025, and our team holds Ericsson network professional certifications.
Specialists in wireless and analog replacement
The same team supports your wireless WAN and your POTS Link lines, so a fire panel or elevator line gets the same attention as a router.
AI-assisted support with Alton
We are rolling out Alton, our AI support agent, to open and route tickets faster, so our engineers spend their time fixing the problem.
Real deadlines, met.
Government organizations and school districts that replaced their POTS lines with POTS Link.
POTS lines replaced across 49 city facilities, with more than 100 unneeded lines cut along the way.
We're planning on continuing to use POTS Link as the standard for our new buildings.Ramsey Saad, City of Round RockRead the success story
Prosper ISD, TXSites moved off legacy lines, with two or three issues in more than three years.
Those lines used to be one of the most stressful things I had to deal with, and now it's barely on my radar.Dan Lovitt, Telecom Systems Administrator, Prosper ISDRead the success story
Buildings switched before a hard AT&T shutdown date, after two other vendors failed.
As soon as we found POTS Link, we were done with everyone else.Tim Patten, Communication Specialist, Wauwatosa School DistrictRead the success story
KCDC, Knoxville, TNOn POTS Link since 2020, now running KCDC's elevator emergency lines.
If it works, that's all you care about. And once you put it in place, you prefer it to stay quiet.Eric Bellamy, Knoxville's Community Development CorporationRead the success story
Buy through the contracts you already use.
RCN offers our wireless connectivity, POTS replacement, and Pop-Up Network Kit products and services on federal, state and cooperative contracts. Explore now and check the box on your due diligence needs.
Start planning your POTS replacement
Free tools and guides for planning POTS replacement, built from what we see in the field and the rules government buyers work under.
POTS Shutdown Tracker
See which wire centers near you have POTS line retirement notices on file.
Check your area ToolPOTS Savings Calculator
Estimate what you would save by moving costly analog lines to POTS Link.
Estimate savings Guide2027 POTS Replacement Bible
What code requires for fire alarm, elevator and 911 lines, plus a checklist for the switch.
Get the Bible GuidePOTS Line Replacement Guide
How to inventory your lines, pick a replacement and plan the switch.
Get the guideLet's keep your POTS lines and network up and running.
Tell us what you're working on. We'll scope it, pick the right technology and give you a clear plan.
Replacing POTS lines?
A handful of lines or a statewide rollout, we'll inventory your lines and plan the switch to POTS Link.
Plan My POTS Line ReplacementPlanning a wireless project?
Branch 5G, failover, fleet or IoT, we'll match the OEM, carrier and plan to your sites.
Discuss a Wireless Project
POTS line replacement and full-stack wireless for government and business. 200 Jennings Avenue, Knoxville, TN 37917.