What Are Integrated Solutions?
The modern business faces a plethora of challenges that often requires more than a single partner or device can provide.
In today’s ever-evolving technological landscape, organizations need integrated solutions that streamline their operations, enhance their efficiency, and to put it simply – just work.
That’s why the team at RCN is focusing on creating solutions built from the ground up to meet a customer’s exact needs.
But what exactly is an integrated solution, and why does it matter? Let’s dive into understanding this concept and how it can solve several of the challenges faced by the modern business.
Integrated Solutions: A One-Stop-Shop
At the core of its definition, an integrated solution is a system that combines multiple products or services into one comprehensive package designed to solve a broad set of problems. By integrating various solutions, businesses can consolidate their operations, streamline processes, and improve efficiency. Integrated solutions are not just about bundling different services; they provide an orchestrated, cohesive approach that addresses all facets of a problem, delivering a holistic solution.
RCN combines hardware, data, Network Operations Center (NOC) support, and several other services like project design and management, provisioning, asset tagging, and more. This combination not only solves the original problem faced by the customer but also allows them to consolidate vendors for their projects, thereby simplifying vendor management and reducing operational complexities.
The Benefits of Integrated Solutions
Project Design & Management
A lot of providers prefer to “ship and forget,” leaving their customers with no idea how to even get started with their new devices. As part of RCN’s integrated solutions, every project is overseen by an engineer that provides a comprehensive vision and ensures each piece of the puzzle perfectly fits together.
Hardware & Data
The driving forces behind all of RCN’s integrated solutions, Cradlepoint hardware and data from the top U.S. carriers provide a primary connection (and secondary, if required.)
The difference between internet from traditional wireline providers is that RCN leverages LTE and 5G cellular networks.
Procurement & Provisioning
For customers that need help determining which solution is best for them, RCN’s team of Cradlepoint-certified experts are able to walk through various options and deliver an in-depth analysis of the pros and cons of each device.
Professional Services
Many businesses require additional help during the procurement process for services like site surveys, kitting, asset tagging, truck rolls, and more. RCN offers all of these services, plus many more, to provide a fully encompassing solution.
Installation & Deployment
RCN’s team of nationwide installers are courteous, value your time, and take pride in making sure the job is done correctly – the first time.
Dedicated Support
By utilizing NOC Support, RCN delivers a dedicated line of support for each customer that is available 24/7/365. NOC is different than most support options because of their mission to provide proactive support, rather than reactive. Most customers will find that their issues are solved before they even realize they had one – resulting in an entirely seamless experience.
Featured Integrated Solutions
PNK
POTS Link
NERGY
NOC Support
Connected Blue Light Phones
A Wireless WAN Ecosystem
The Wireless WAN Ecosystem is what customers become a part of when they do business with RCN. With a fully encompassing integrated solution, customers won’t need to go anywhere else for their connectivity needs.
Conclusion
In conclusion, in an age where businesses are tasked with keeping track of more things than ever before, integrated solutions provided through RCN help owners manage their deployments, install their devices, and worry less by providing always-on technical support. Plus, by consolidating the number of vendors required for their projects, owners can focus more on running their business and less on becoming networking experts.
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