Success Story

Challenge

Previously, the collision repair company was reliant on consumer-grade cellular hotspots to keep technicians and equipment connected during at-home visits. While the hotspots are relatively inexpensive, they are highly unreliable. Furthermore, their inability to deliver a steady connection cost the company $1,000 per automobile due to the inability to maintain a stable connection.

Solution

In order to receive reliable coverage to support their out-of-town customers, the collision repair company sought out an innovative solution from RCN Technologies: the PNK. This ruggedized network-in-a-box provides seamless 4G LTE coverage – even in remote and rural areas. Not only does the PNK provide broadband-like speeds and a signal capable of reaching up to 300 feet, but it also offers users the ability to outfit each Kit with the SIM card of their choice, ensuring they get the best coverage at all times.

Benefits

The results were instant – after switching to the PNK, the collision repair company saw increased revenue within three weeks. This success allowed management to plan an expansion for its mobile division to grow from four employees to ten by the end of 2023. Each mobile tech will be equipped with a PNK on board to provide customers with consistent, affordable service.