In today’s digital-first landscape, uninterrupted network connectivity is crucial for business success. Downtime can be a nightmare, especially with the increasing reliance on cloud services and online transactions.

That’s where RCN Technologies steps in with its 5G and LTE failover solutions powered by Cradlepoint. These are not just backup plans; they’re essential tools to keep your business, big or small, connected and operational, ensuring that a dropped signal never means dropped opportunities.

1.) What is Failover, and why is it crucial for modern networks?

Failover is a backup operational mode in which the functions of a system switch to a redundant or standby system when a failure or issue is detected in the primary system.

For 5G and LTE networks, failover ensures that there’s no interruption in service. It’s crucial for maintaining a reliable connection, which is especially important for businesses where downtime can lead to significant revenue loss or safety concerns.

2.) Why do I need a Failover solution?

Network reliability is not just a convenience; it’s a critical component of operational integrity. RCN’s 5G/LTE failover is an insurance policy for your connectivity, ensuring that when your primary internet connection falters, your business does not.

With automatic switching to a tough LTE backup, you can maintain uninterrupted service for sales transactions, communications, security systems, and all online business operations.

3.) Is Failover suitable for small, medium, and enterprise businesses?

RCN’s failover solutions are designed to be scalable, making them ideal for businesses of all sizes:

  • Small Businesses can benefit from the affordable security of knowing they won’t lose valuable customers during an outage.
  • Medium-sized Businesses can leverage it to maintain operational efficiency and consistent customer service.
  • Enterprises can integrate it into their comprehensive disaster recovery plans to ensure seamless connectivity across multiple locations.

4.) How complex is the setup and deployment process?

The setup and deployment of RCN’s 5G/LTE failover solutions are designed to be as straightforward as possible:

    • Plug-and-Play Installation: Equipment is pre-configured for quick installation.
    • Remote Configuration & Management: Systems can be configured remotely by our NOC, reducing the need for onsite IT expertise.
    • Scalable Deployment: Whether you’re deploying to one location or a hundred, our solutions scale to your business needs with minimal complexity.

5.) How does RCN’s Failover Solution adapt to different industry needs?

RCN Technologies’ failover solutions are designed with versatility in mind, making them suitable for a wide range of industries. From retail to healthcare, finance to manufacturing, each sector can rely on our technology to maintain critical operations without interruption.

Our solutions are built to understand and respond to the unique connectivity demands of each industry, ensuring that every client receives the level of support and resilience they need to thrive in an always-on digital landscape.

6.) What support can I expect post-deployment?

Post-deployment, you’ll have the backing of RCN’s dedicated support team:

  • 24/7 Monitoring: Our NOC team monitors your connectivity around the clock for any signs of trouble.
  • Proactive Troubleshooting: We identify and address issues often before you even notice them.
  • Customer Service Excellence: Our support teams are knowledgeable and ready to assist with any queries or adjustments you may require.

7.) Do I need special equipment or technical knowledge?

Failover solutions are designed to be plug-and-play with minimal technical knowledge required for the initial setup. RCN Technologies will provide the necessary equipment, which is typically a failover modem or router that integrates into your current network architecture.

While having a basic understanding of your network is beneficial, our support team is equipped to handle the technicalities, allowing you to focus on your business.

8.) How quickly can I switch over to Failover? Is there downtime?

Our 5G and LTE failover solutions are designed to switch over instantly and automatically, the moment an issue is detected with your primary connection. There’s typically no perceptible downtime, as the transition happens in milliseconds, ensuring that your online operations continue without interruption.

Conclusion

Adopting RCN Technologies’ failover solution is a straightforward choice for business continuity. It’s a simple, scalable way to protect your connectivity, ensuring that your operations never skip a beat.

With RCN, you’re not just staying online; you’re staying ahead, confidently prepared for whatever comes your way.