Business VoIP System Solutions
Family Owned & Serving East Tennessee for Over A Decade
Small Business Phone Systems Made Easy
Our business phone systems (also referred to as VoIP) are designed from the ground up to enhance your business’s ability to connect and communicate while offering a care-centric, local family-owned touch in the greater East Tennessee area.
Whether you’re fed up with your current phone provider, are tired of lackluster or overseas support, or simply want to partner with a local business like yourself – we can be your new voice!
All our plans focus on your quality of life – from standard voice services to SMS capabilities, and even video conferencing, we want your new voice to be modern in every sense of the word.
As a locally owned business headquartered in Historic North Knoxville, expect local support from a team that speaks your language guaranteed.
Modernize Your New Business Voice While Localizing Your Experience!
Our small business phone systems are designed from the ground up to provide your team with a premium experience with a focus on reliability and localized support.
Voice/SMS Capabilities
Make business calls on the go while adding text capabilities from your cell or workstation.
Voicemail + Voice to Email
Never miss a message with voicemail-to-email delivered straight to your inbox.
Local 5x10 Support
Our East Tennessee support team available Monday-Friday from 8 am to 6 pm.
Add Video Capabilities
Integrate with popular apps like Microsoft Teams or add video conferencing software.
E-911 Integration
Stay compliant and stay safe when emergency calling becomes a need.
Automated Attendant
Use the automated attendant to route callers exactly where they need to go.
Say Goodbye to Internet Outages!
Our team also provides simple internet backup solutions. When implemented, experience the magic of automatic switchover to backup, all managed and supported locally by our East Tennessee based team.
Small Business Backup
Includes:
- $0 Startup Cost
- Data Plans from Verizon, AT&T, & T-Mobile
- Dedicated 5×10 Support
- Professional Installation
Small Business Internet
Includes:
- $0 Startup Cost
- Unlimited 4G/5G Data Plans from Verizon*
- Dedicated 5×10 Support
- Professional Installation
*Only available in qualifying areas. Address validation required.
Work With a Locally Owned East Tennessee Business
Voice Provider
We’re a local, family-owned business that has called Knoxville, Tennessee home for over 10 years. Our team is invested in the success of the businesses we visit every day and our levels of service demonstrate just that.
Support That Cares
Speak with local technicians that call
East Tennessee home
Reduce Your Wait
Don’t compete with a nationwide install base; get support when you need it
Expedite Installs
Our tech team is on standby to get you
up and running
Seamless Changes
Let our provisioning team update your system while you run your business
Keep It Domestic
RCN proudly provides all support from our Downtown Knoxville headquarters
Go On A Journey
From voice to internet to managed IT, RCN is your one stop shop for your business telecom needs
See How We Helped South Coast Pizza Stay Connected
When Knoxville’s South Coast Pizza began experiencing fiber outages that caused them to miss online orders, they needed a local VoIP and backup internet provider.
Frequently Asked Questions
Can I Transfer Calls While On the Go?
Yes, calls can be transferred between your desk phone, computer, and mobile app by pressing the transfer button and dialing the number or extension you’d like to transfer the call to.
How Difficult Is Installation?
Business phone system installation is simple – RCN’s local install team is there to get you up and running.
Is Phone Hardware Included With Service?
Hardware can be included with your call line if you prefer to not bring your own device.
Are Analytics Included With My Service?
Yes, for those needing it, reporting and analytics can be added to your account for an additional monthly fee.
Can I Use My Existing Phone Hardware?
Yes, most IP phone models can be used. Please provide us with your existing phone model and current provider for verification.
What Payments Plans Does RCN Offer?
Our business phone service is offered as a monthly or annual subscription for the hardware, phone line, and any additional features.
Can I Keep My Existing Phone Number?
Yes, most phone numbers can be ported within 48 hours.
Is Video & Audio Conferencing Supported?
Resound integrates directly with Microsoft Teams. For businesses without Teams, we can offer a video conferencing platform for an additional monthly fee.
Schedule a Small Business Phone Consultation
Chat With One Of Our Knoxville Area VoIP Experts