For businesses and public agencies
Replace Your POTS Lines Before They Are Retired
POTS Link keeps fire alarms, elevator phones, call boxes and fax lines working on cellular. Get the free 2027 POTS Replacement Bible: what code requires, when your lines shut off, and checklists for your fire marshal. Installs average 30 days, with 24/7 support from the RCN NOC.
- Built for life-safety lines. Compliant with NFPA 72, ASME A17, UL 864 and E911 requirements.
- Works with the equipment you have. Standard analog ports, up to 8 lines per device, no panel changes.
- Stays up when the power does not. Dual-carrier LTE with 24+ hours of battery backup.
- Easy to buy. On 7 government contracts, including GSA Schedule and Sourcewell.
Prefer to talk it through? Call (865) 315-7373.
Download the 2027 POTS Replacement Bible
Free 21-page guide for facility, fire and procurement teams. Enter your details and the PDF opens right away.
We never sell or share your information. A POTS specialist may reach out to help with your project.
- 30 daysAverage time from signed order to live lines
- 24/7/365Every line supported by the RCN NOC
- 4,200+Organizations served, including 1,100+ government agencies
- GSA SchedulePlus Sourcewell, OMNIA, Equalis, TX DIR, GA and PA
Ready to talk?
Get an Expert POTS Consultation
A POTS specialist will map your lines, check coverage at your sites, and send a fixed quote. No obligation.
- Every analog line listed by site and what it serves
- Cellular coverage checked where each device will go
- One fixed price for hardware, install and 24/7 support
Request a consultation
Tell us what you have and a specialist will reach out.
Why now
POTS lines are being retired on a schedule
Carriers are shutting down the copper network that analog phone lines run on. When your building's wire center is retired, every line on it needs a replacement, including the ones your fire alarm and elevators depend on.
The year AT&T says it expects to have most of its copper network retired.1
Wire centers where the FCC has approved AT&T to fully discontinue copper service, about 10% of its footprint.1
Wire centers RCN tracks for carrier retirement filings in its public POTS Shutdown Tracker, so we can tell you where your sites stand.2
Got a discontinuance notice? The date on it is your deadline. Installs average 30 days from signed order, so starting now leaves room to spare.
What POTS Link replaces
The quiet lines behind your building systems
Fire alarm communicators
Panels that report to your monitoring center over a supervised line.
Elevator emergency phones
The phone in every cab that has to reach help when someone is stuck.
Emergency call boxes
Blue-light towers, parking and campus phones, and area of refuge systems.
Security and intrusion alarms
Alarm dialers that call out to your monitoring provider.
Fax lines
Still required in healthcare, legal, government and records offices.
Gates, access control and point of sale
Door entry, gate openers and terminals that still dial out on analog.
How the POTS consultation works
From your line list to live service in four steps
Inventory
We help you list every analog line by site and what it serves. It is common to find lines nobody knew were still active.
Site check
We confirm cellular coverage where each device will go and note anything that needs an antenna.
Fixed quote
You get one clear price for hardware, installation, service and support, plus how you can buy it.
Install and support
Our own install team cuts you over, and the RCN NOC supports every line around the clock.
Why POTS Link
A managed replacement, not just a box
Compliance you can show your fire marshal
Compliant with NFPA 72, ASME A17, UL 864 and E911 requirements, with SIA and Contact ID signaling for alarm panels.
Two carriers and a battery
Dual-carrier LTE with automatic failover, and 24+ hours of battery backup.
One team from start to finish
RCN handles the consultation, hardware, carrier activation, installation and 24/7 support, so you have one number to call.
Real-time line status
Cloud management shows the health of every line, with remote diagnostics before a problem becomes a service call.
What it costs
Usually less than you pay for POTS lines today
40-60%Typical telecom savings our customers see after replacing their POTS lines.3 Your consultation ends with a fixed quote, so you can compare it line by line with your current bill.
How public agencies buy
Buy through contracts you already use
POTS Link is available through the contract vehicles your procurement team already uses:
- GSA Schedule
- Sourcewell
- OMNIA Partners
- Equalis Group
- Texas DIR
- Georgia State Contract
- Pennsylvania State Contract
Need a W-9, capability statement or quote letter? Just ask, and we will send it with your quote.
Find out where your lines stand
Send us your sites and what the lines serve. We will come back with a clear plan, a fixed price and a timeline that beats your carrier's date.
Download the Free POTS BibleQuestions we hear most
Before you decide
Is a cellular line code-compliant for fire alarms and elevators?
POTS Link is compliant with NFPA 72, ASME A17, UL 864 and E911 requirements. Your local authority having jurisdiction makes the final call, and we provide the documentation they typically ask for.
What if cell signal is weak in our building?
We check coverage during the consultation. POTS Link uses two carriers with automatic failover, and where a site needs it, we include an antenna in the plan.
What happens during a power outage?
Each device carries 24 or more hours of battery backup, so life-safety lines keep working when building power is out.
Does it work with our existing fire panel and elevator phones?
Yes. POTS Link connects to your equipment through standard analog ports and supports SIA and Contact ID signaling, so panels and phones work without reconfiguration.
Who supports the lines after install?
The RCN Network Operations Center supports every POTS Link line 24/7/365 and often spots an issue before you do.
How long does it take?
Installs average 30 days from signed order to live lines. Larger multi-site rollouts are scheduled site by site so nothing goes dark.
Can we buy through our contract vehicle?
POTS Link is available on GSA Schedule and through Sourcewell, OMNIA Partners, Equalis Group, Texas DIR, and Georgia and Pennsylvania state contracts, as well as through Carahsoft.
What does the POTS consultation include?
A line inventory by site, a coverage check, and a fixed quote covering hardware, installation, service and support. There is no obligation.
1. Fierce Network, "AT&T now making headway on its copper retirement plan," September 2025. https://www.fierce-network.com/broadband/att-now-making-headway-its-copper-retirement-plan
2. RCN Technologies, POTS Shutdown Tracker. https://rcntechnologies.com/pots-shutdown-tracker/
3. RCN Technologies, POTS Line Replacement. https://rcntechnologies.com/pots-line-replacement/