MANAGED I.T. SERVICES

MAKE YOUR BUSINESS TECH WORK FOR YOU

YOUR GO-TO ADVISOR FOR EVERYTHING I.T.

We Guide Your Team AND Keep Your Software & Systems Up, Protected, and Recoverable 24 / 7

Get back to what you’re good at. Managing computer issues, data backups, and network security shouldn’t be on your calendar.

We provide comprehensive I.T. services that help your company accomplish goals today and plan for success tomorrow.

Partnering with RCN allows you to focus on growing your business and enjoy the peace of mind, productivity, and confidence you only get with RCN’s TechLab on your team.

SCHEDULE A FREE I.T. CONSULTATION

We want to learn about your business and how you use technology. We’ll provide a comprehensive evaluation of your current I.T. resources and systems with a recommended plan tailored to your business and budget.

865.293.0350

THE PERFECT I.T. DEPARTMENT

I.T. SERVICES THAT SUPPORT YOUR PEOPLE AND PROVIDE YOU A COMPETITIVE EDGE

MANAGED NETWORK & DEVICES

Ensure every laptop, desktop, device, server, and network appliance is protected and up-to-date, including remote staff, with unlimited world-class Help Desk support for your entire team.

MANAGED PHONE SYSTEMS

Put your best foot forward with dependable communication tools that our experts will keep updated and provide unlimited support when your phone tree, menu, or system needs help.

MANAGED SECURITY & FIREWALL

Protect your entire company with combined hardware and software security solutions that actively guard your network and minimize your vulnerabilities for SMBs and Enterprises.

MANAGED BACKUP & RECOVERY

Make sure your business doesn’t miss a beat and reduce your risk when a server fails or critical data is deleted with a comprehensive Business Continuity & Disaster Recovery (BCDR) plan.

MANAGED SAAS BACKUP

Prevent data liabilities and productivity issues in your cloud software (Microsoft 365, G-Suite) with a SaaS Backup plan to insure against malware corruptions, rogue employees, and data loss.

EMAIL & CLOUD SOFTWARE

Elevate the management of your company’s cloud computing tools for improved email security, migration assistance, access controls, best practice setup, configuration, and support.

PRIMARY & BACKUP INTERNET

Plan your company’s connectivity solution to provide the right service for your operations and a diversified failover connection to keep you online when primary service outages occur.

NEXT-GEN I.T. SOLUTIONS

Invest in an I.T. partner that has the right solutions for your company today and expertise in emerging technologies like 5G, IoT, SD-WAN, and more to guide you to success in the future.

THE RCN CORE PLAN

An unlimited I.T. managed service plan to optimize your time and resources, enhance your people’s productivity, protect you from new threats, and streamline your operational efficiency.

All I.T. Services Your Company Needs

Proactive Preventative Maintenance

Unlimited Remote & On-Site Tech Support

24/7 Network & Cybersecurity Monitoring

On-Site & Virtual I.T. Security Trainings

Quarterly Strategic Business Review

Strategic I.T. Master Plan Development

Complete Hardware & Software Support

Microsoft 365 / G-Suite for All Users

Tier I Special I.T. Projects

865.293.0350