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RCN and Verizon One Talk

RCN & Verizon One Talk


One Talk. One Number. Multiple Devices.

One Talk connects your office and mobile devices with one number.

Verizon One Talk was designed to meet the needs of the 39 Million employees working in small-medium businesses across the United States. Whether you’re a startup or and established business, with RCN Technologies and Verizon One Talk you can now interact with your customers anywhere you are whether you’re in the office or on your cell phone!

RCN Technologies has built a process around Verizon One Talk to stimulate communication between our Sales Reps and Verizon Reps. This 5 partition process ensures a smooth sale, as well as pre and post sales support.

Sales Tools and Collaboration Built for One Talk

Sales Tools and Collaboration

One Talk Certified Sales Reps
All our ISRs are certified in Verizon One Talk

CRM System built around One Talk
We custom configured our CRM to support One Talk sales and services

Demo Units
We offer Demo units for customers to try before buying

"Sell With" Communication Process Built for One Talk

Communication For One Talk

CRM System built to communicate every step of the process.
Our communication keeps all important players in the loop.

Communication built around Verizon’s “Sell With” program.
We want to sell with you. Teamwork and communication make this a smooth process.

Quota Assistance Program
We want to see reps succeed, we can help you reach your goals.

Sales Engineering Built for One Talk

Engineering for One Talk

The RCN Tech Lab
We have an on-site Tech Lab staffed with Network Engineers

Site Surveys
We evaluate their environment to ensure the customer is a good fit for One Talk

One Talk Certified Engineers
Our Engineers keeps their One Talk Certifications up-to-date

127+ Carriers Nationwide
We work with enough ISP carriers to ensure connectivity, even in remote areas.

Nationwide Installs Built for One Talk

Nationwide One Talk Installations

Engineer Led On-site Installs
We’ll send a certified install Engineer to your office

Engineer Led Remote Installs
Remote installs still get an Engineer assigned to help

How to “Cheat Sheets”
Documentation available to help with remote installs and support.

Customer Training
On-site and remote training available.

Post Sales Support Built for One Talk

Post Sales Support One Talk

2 Years of Support Included
Anything goes wrong with the system, One Talk Certified specialists are there to help

Extended Support Options
If you need additional support, we’ve got you covered.

Dedicated 24/7 Help Desk
Our Tech Lab is available via phone during the day, and email after standard business hours.

 

Call Move
Call Management
Auto-Receptionist
Mobile Calling

Learn More About One Talk

Please contact an RCN representative to see how One Talk can benefit you.