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Careers

What's it like to work for RCN?

Have you ever visited somewhere and thought that this place is so awesome that you just don’t want to leave? Working at RCN Technologies is kind of like that! Don’t get us wrong, our day to day can be challenging, but we like to think that our team is what makes it all worth it. We believe that work is about being surrounded by people who simply make life a little more enjoyable— while getting some serious things accomplished.

Territory Account Manager (TAM)

The Territory Account Manager (TAM) position is a team contributor role that works in unison with our Regional Account Managers (RAMs) and Regional Sales Directors (RSDs). Our TAMs are the Business Development leg of the team and are responsible for bringing net new business in for your team. Tams also work closely with their team members to manage the relationships with current customers.

Responsibilities
  • Routine calling to the wireless reps
  • Providing product information
  • Assistance with pricing quotes and product configurations
  • Providing product function/benefits
  • Develop new sales opportunities
  • Calling on new prospects to generate interest/demand
  • Secure meetings/appointments for their RAM
  • Pulling partners into qualified sales opportunities
  • Attend occasional industry and RCN training
  • Seek opportunities to sell additional product and services
  • Using a CRM to keep track of customer and sales information
Preferred Skills and Experience
  • Previous experience in B2B sales
  • Working knowledge security software and networking technologies
  • Strong communication, interpersonal and organizational skills
  • Experience in the Telecommunications industry
  • Ability to work within a team as well as independently
  • Comfortable/effective making sales cold calls
  • Ability to learn and use the company’s CRM system
  • Self-motivated
  • Experience with the Microsoft Office suite
  • Ability/willingness to make daily volume of calls

 

Social Media Manager

The social media manager at RCN Technologies will be responsible for the companies social media presences and advertising efforts. The ideal candidate is a highly motivated, creative individual with experience and a passion for connecting and communicating with current and future customers. You will be required to engage with customers on a daily basis with the ultimate goal of converting fans into customers or partners.

 

Responsibilities
  • Deliberate planning and goal setting
  • Brand management on social platforms
  • Manage brand awareness and and online reputation
  • Create and manage content
  • Driving traffic to our website via social media
  • Cultivating leads and sales
  • Adhering to a strict content publishing schedule
  • Managing paid ad campaigns
  • Ad creation
  • Creating Email campaigns to promote social efforts
Preferred Skills and Experience
  • Strong in-person, phone and written customer communication skills
  • Strong organizational skills
  • Knowledge of MS Offfice (Word, Excel, Outlook, etc)
  • Able to manage time effectively, work independently and be self-motivated
  • Graphic Design experience
  • SEO knowledge preferred
  • Experience with CMS websites